Frequently asked questions.
About Paridoc, what it costs, and what it does with your documents. Can't find your question? Email paridoc@efile.systems.
Questions
What is Paridoc?
Paridoc turns the PDFs on government websites into accessible HTML. You add one script tag to your site; from then on, a PDF link opens an accessible version of the document that works with screen readers, zoom and phones. Paridoc is made by eFile.
How much does Paridoc cost?
$0.30 to $0.45 per page per year, depending on how many pages you have. Pricing.
How is Paridoc different from DocAccess?
It works the same way, with one script tag and an accessible HTML version of each PDF, for less: $0.30 to $0.45 per page per year against the roughly $0.60 to $0.75 in DocAccess contracts agencies have published. Paridoc also finds documents with its own crawler, not residents' browsers. Full comparison.
Does Paridoc change our PDFs?
No. Your PDFs stay where they are, unchanged, and the original is one click away in the viewer.
How do we install it?
Add one script tag to your website's header, the same way you'd add analytics. If your site sets a Content-Security-Policy, add Paridoc's address to it. Optionally, serve everything from your own subdomain with one DNS record.
Do we have to upload documents?
No. Paridoc finds the PDFs your site links to, converts them, and converts new and changed documents as they appear.
What happens the first time someone opens a new document?
They see the original straight away, and the accessible version replaces it when it's ready, usually within minutes. Nobody is asked to come back later.
Which accessibility standard does Paridoc meet?
Every converted document is checked in a real browser against WCAG 2.2 Level AA with axe-core. WCAG 2.2 AA includes every WCAG 2.1 AA requirement, the level the ADA Title II rule requires. Automated checks don't catch everything, which is why our team reviews and fixes any document you flag.
What if a converted document has a mistake?
Flag it and our team fixes it. We check the accessible version against the original PDF, correct it, and record every fix: what was reported, what changed, and when.
Why HTML instead of fixing the PDF?
Because HTML is more accessible. It reflows to any screen and zoom level, works the same in every browser and screen reader, and can't lose its structure the way a PDF's tags can. Federal guidance agrees: Section508.gov says federal policy requires agencies to prioritize HTML and use PDFs only when necessary. Why HTML is more accessible than PDF.
Does Paridoc handle scanned PDFs?
Yes. Scans are read with OCR, then rebuilt with headings, tables and reading order. More on scanned PDFs.
Does Paridoc track residents?
No. No tracking cookies, no visitor profiles, and no record of who read which document. Privacy.
What happens if Paridoc is unavailable?
Your links keep opening the original PDFs, as they did before Paridoc.
Can residents translate documents?
Yes, into 12 languages including Spanish, Chinese, Tagalog, Vietnamese and Korean. Translation uses Google Translate, which loads only when a reader picks a language, and the viewer tells them before they do.
Does Paridoc produce tagged PDFs?
No. Paridoc creates accessible HTML versions and leaves the PDF unchanged. If a file itself must be a tagged PDF, for example because you send it as an attachment, that file needs manual remediation. When manual remediation makes sense.
Is Paridoc an accessibility overlay?
No. Overlays add a widget on top of a page and leave the content as it was. Paridoc builds a separate, structured HTML document from each PDF. The difference.
When is the ADA Title II deadline?
April 26, 2027 for state and local governments serving 50,000 people or more; April 26, 2028 for smaller ones and all special districts. What it means for PDFs.
Does an accessible HTML version satisfy ADA Title II?
The rule requires web content, documents included, to meet WCAG 2.1 AA, and it allows a separate conforming alternate version only where a technical or legal limitation prevents the original from being made accessible. How that applies to your documents is a question for your counsel, and we're glad to show them exactly what Paridoc serves.
Updated September 2026
Send us your website's address and we'll count your PDFs and send you a price: paridoc@efile.systems